1 hour ticket response
We are devoted to supplying a quick and adequate response to every technical support ticket posted by a user. Our seasoned customer care staff representatives will examine your query and will offer you the most efficient option. We offer a 1–hour response time guarantee for all technical support tickets. As a matter of fact, the average helpdesk ticket response time has proven to be 20 minutes.
A Premium–Quality Customer Support Service
We’ve got a team of web hosting support techs who are ready to respond to all your requests every time you are in need of support. Almost all our customer support team representatives have many years of experience in the cloud web hosting packages sector, so you can always count on fast and in–depth answers to your inquiries.
An Easy–to–Navigate Help Center Section
To help you find a quick tip on how you can use a certain feature, we have included a truly user–friendly Help Center section in the Web Hosting Control Panel. You can browse through an enormous collection of web hosting account administration articles and website administration articles, examine the F.A.Q. section or watch our educational video tutorials.
