Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • In the Web Hosting Control Panel you’ll find an exhaustive Help section offering a variety of help articles and regularly asked questions. They are answered by our support team of proficient technicians. Just fill in your question and our clever software will provide you with the best answer.

  • Top quality support service

  • How–To Videos

  • If you would like to watch how an action is executed or how an issue is rectified, instead of just reading about it, then check out our collection of how–to video tutorials. They cover a variety of different topics and will help you quickly understand how to work with our Web Hosting Control Panel.

  • Intuitive help center

  • A 1–Hour Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a 24–7 customer care service with a one–hour response time guarantee. Our team of skilled technical support engineers will be online for you to attend to all the queries that you may possibly have. During off–peak hours, a reply will be provided in even less than 20 minutes.