Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer assistance team is qualified to rapidly attend to all our cloud web hosting packages users’ questions and advice requests. Through our ticket system, it will be easy to send your inquiry and a support staff representative will most likely go back to to you in less than max 60 minutes. In actual fact, practice proves that the standard response period is 20 minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Our help support service is offered by a crew of professional techs who’re able to answer your issue promptly. You can easily get in touch with the tech support team crew by starting a customer assistance ticket from your Web Hosting Control Panel or by posting us an e–mail. On business days, you may also contact us on the phone or make use of the online chat solution.

  • Intuitive help center

  • An Intuitive Help Section

  • If you need help while working on your online projects within the Control Panel, you are able to always click on the Help button and see your question in the set of posts that will come up. We have as well turned a lot of the posts into instructional videos. The listing of video clips will load if you pick the Videos press button available in each section.