A lot of persons who begin using their 1st hosting account, or switch companies, usually have queries with regard to how specific procedures are carried out or chance upon complications when setting up various things, including emails, website settings, etc. This is why, lots of web hosting providers have prepared documentation with frequently asked questions and issues in order to help their customers receive info swiftly and seamlessly. Consequently, the client support staff representatives can concentrate on real issues that some clients may be experiencing, since the solution for the smaller things will already be available on the web and customers will be able to easily fix them without contacting the support staff. Having exhaustive documentation is essential, especially for new users without any past experience whatsoever, because the hosting service involves heaps of features and many individuals can become puzzled about what action to take. A good knowledge base can both help you complete the tasks that you need and find out how the hosting service works as a whole.

Extensive Online Documentation in Cloud Web Hosting

If you buy a cloud web hosting package through us, you’ll have access to our extensive online help documentation where you will find info about de facto everything related to our hosting solutions. The topics encompass anything from how to set up an e-mail address on your mobile device, to how to accomplish various things using an .htaccess configuration file. The articles themselves are written in an easy-to-grasp manner and include thorough instructions on how to do a specific operation inside your Hepsia hosting Control Panel. You can also find info that’s not directly related to Hepsia, for example one that concerns software applications on your desktop PC. The whole collection of articles will be located in the Control Panel’s Help section, but the ones that are relevant to a given section can be accessed on the spot. Considering the fact that we’ve included as many topics as possible, you will be able to learn pretty much everything related to your account.

Extensive Online Documentation in Semi-dedicated Hosting

Our semi-dedicated servers include an extensive article library where you can find any information that you might require about our web hosting services or about the Hepsia hosting Control Panel that we are using. We have compiled it on the basis of the feedback that we’ve collected from our clients over the years and, as a consequence, our articles cover specific problems that you might face and offer the fastest way to correct them, for instance receiving a 500 Internal Server Error message or not being able to send email messages from your personal computer although you have the right SMTP server settings. The articles are available in every single section of the Control Panel and you can browse them at any time. They can help you deepen your knowledge not only about our platform, but also about the hosting realm as a whole, as they feature comprehensive instructions and general info such as what file permissions or cron jobs are.